Last updated: February 2026
At Inspiring Luxury, we believe luxury should come with confidence. Our return and refund policy is designed to be fair, transparent, and customer-friendly.
1. Eligibility for Returns
You may request a return if:
- The item is unused
- The product is in original condition
- All tags, packaging, and accessories are intact
- Request is made within 7 days of delivery
2. Non-Returnable Items
For hygiene and quality reasons, we do not accept returns for:
- Used or damaged items
- Products without original packaging
- Items purchased during clearance or sale (unless defective)
3. How to Request a Return
To initiate a return:
- Email us at support@inspiringluxury.com
- Include your order number and reason for return
- Our team will guide you through the process
Returns sent without approval may not be accepted.
4. Refund Process
- Once we receive and inspect the returned item, you will be notified
- Approved refunds will be processed within 7–10 business days
- Refunds are issued to the original payment method
- Shipping charges are non-refundable
5. Exchange Policy
If you received a defective or incorrect item, we will happily replace it at no additional cost.
6. Shipping Responsibility
- Return shipping costs are the customer’s responsibility unless the product is defective
- We recommend using a trackable shipping service
7. International Orders
Custom duties, taxes, or import fees (if applicable) are non-refundable.
8. Contact for Returns & Support
📧 Customer Service: support@inspiringluxury.com
📞 Phone: +966 55045772
🕒 Support Hours: Mon – Sat | 10:00 AM – 8:00 PM